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How We Protect Your Privacy

When you open an account with rtp btv168, your personal information and payment details stay secure.

Account security practicesPayment data handlingYour access and control rights
Explore the Lobby Read FAQ
rtp btv168 How We Protect Your Privacy
GET IN TOUCH

Contact Us About Your Privacy

Questions about how we handle your data or requests to access, update or delete your information are handled by our support team.

Live Chat Open your account and head to the help icon in the lobby.
Email Support Send privacy requests to [email protected] with your account username.
Account Settings Log in, go to Settings, then Privacy & Data to view your information, adjust…
SECURITY AND CONTROL

How We Handle Your Information

Your privacy is built into how rtp btv168 operates. We encrypt payment details in transit, verify your identity before processing withdrawals, and keep your login credentials separate from…

Data Encryption

Deposits and withdrawals via DANA, OVO, GoPay and QRIS are transmitted using industry-standard encryption.

Cookie Preferences

Essential cookies keep you logged in and enable withdrawals. Performance cookies show us which games are played most.

Account Verification

Before we process any withdrawal, we verify your identity using the email and phone number on file.

Data Access Requests

You can request a copy of all data we hold about you, including your deposit and withdrawal history, game activity…

Retention and Deletion

We keep your account data as long as your account is active.

Policy Updates

Changes to this privacy policy are posted here. We notify you by email if updates affect how we collect or…

Privacy Policy Questions and Answers

We collect your name, email, phone number, date of birth and payment details when you open an account. We also record your login times, the devices you use, the games you play and your deposit and withdrawal history. This information helps us verify your identity, process payments and detect unusual account activity.

After you close your account, we keep your data for 90 days to handle any outstanding disputes or chargebacks from DANA, OVO, GoPay or QRIS transactions. After that period, personal data is securely deleted from our main systems. Some information may be retained longer where local law requires it.

Yes. Log into your account, go to Settings, then Privacy & Data to view your profile information, payment methods and recent transactions. To request a full data report including complete game history and all records we hold, email [email protected] and we'll send it within 14 days.

We share payment information with DANA, OVO, GoPay and QRIS only to process your deposits and withdrawals. We share anonymised gameplay data with our game studios to improve game performance. We never sell your personal information. Where required by law, we may disclose information to regulatory authorities.

Log in, go to Settings and select Cookies & Tracking. You can turn off non-essential cookies — marketing and analytics — while keeping essential cookies that enable login and payments. If you disable all cookies, you won't be able to stay logged in or complete withdrawals.

Yes. Payment details are encrypted during transmission and never stored in full on our servers. We verify every withdrawal request using your email and phone number before processing. DANA, OVO, GoPay and QRIS transactions are secured by your own app authentication.

Contact our support team immediately via live chat or email [email protected] with your account username. If you suspect unauthorised access, change your password and enable two-factor authentication in your account settings. We investigate all reports within 24 hours.

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